Non-Discrimination in Programs and Services

²ü¶¶Ð¡ÃÛÌÒ Services, LLC, on behalf of the ²ü¶¶Ð¡ÃÛÌÒ Utility Operating Companies, is a recipient of federal funding to support its smart grid transmission phasor measuring unit program. ²ü¶¶Ð¡ÃÛÌÒ Services is committed to administering these programs for the benefit of the customers and ratepayers of the ²ü¶¶Ð¡ÃÛÌÒ Utility Operating Companies consistent with their non-discrimination policies and the requirements of federal and state civil rights regulations.

Any customer who wishes to register a complaint that ²ü¶¶Ð¡ÃÛÌÒ Services, LLC is not administering this program in compliance with non-discrimination policies or applicable law may file such a complaint with ²ü¶¶Ð¡ÃÛÌÒ Services, LLC by contacting ²ü¶¶Ð¡ÃÛÌÒ’s ETHICS Hotline at 1-888-257-ETHIC (1-888-257-3844).

Additionally, customers who wish to submit a written complaint to the US Department of Energy may do so within 180 days of the date of the alleged discrimination by mailing same to the following address:

U.S. Department of Energy
1000 Independence Ave. SW
Washington, D.C. 2585
Toll Free: 1-800-dial-DOE (1-800-342-5363)
Switchboard: (202) 586-5000
Fax: (202)586-4403
Federal Information Relay Service (FIRS)
1-800-877-8339 TTY/Voice